EAGLE ROCK ELEMENTARY
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    • Highly Gifted Magnet
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  • Home
    • About Us
    • Teachers & Staff
    • Teacher Websites
    • The Egalitarian
  • Programs
    • After School
    • Curriculum and Enrichment
    • Gifted/High Ability Magnet
    • Highly Gifted Magnet
    • Technology
    • Summer School
    • Kids Hope
  • PARENTS
    • Forms & Policies
    • Cafeteria Info
    • SSC and ELAC
    • Parent Center
    • PTA
    • EREEF
  • Calendar
  • Enrollment
VPN Global Connect
Request a Device

Tech Support During School Closure

Mr. Shum can provide tech at school.
9-3 at the Fair Park Ave Entrance.


LAUSD Tech Support
You can visit the website and live chat or call them.​
(213) 443-1300
​
LAUSD issued iPad Troubleshooting
  1. Check that the VPN Global Connect is working. See the instructions on this page for VPN.
  2. Go to settings to determine if your iPad needs to update. If so, update it first.
  3. Check to see that you have the LAUSDSchoology app installed, the Schoology app, and the Zoom app. 
  4. If you are missing any of these, install them.
  5. Go to the App Catalog, find the apps and install them (it takes a while).
  6. Try to log on to log on to Schoology with the LAUSDSchoology app first. Try the QR. If that doesn't work, make sure your iPad has the camera enabled. It could be the front or the back camera. Check both. See instructions below.
  7. No luck? Try to log in with email/password.
  8. If that app doesn't work. Try the white with blue Schoology app (big blue S). Enter Los Angeles Unified in the search box first, then scan QR. If QR doesn't work, then try to log in with QR or email.
  9. If neither app works, go to Safari and use the browser. Go to lms.lausd.net, scan QR or log in with email/password.
  10. No luck on Schoology? Try the Zoom app on the iPad. Use your LAUSD email and password. Your teacher will mark you present.

QR Reader Troubleshooting

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Zoom and Schoology Troubleshooting

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Los Angeles Unified School District
333 S. Beaudry Avenue,
Los Angeles California  90017
213-241-1000
The District Logo and other District Artwork posted on LAUSDnet pages are protected by  International Copyright Law and US.  They may not be duplicated/copied for use in other documents by non-District Personnel nor used on non-LAUSDnet pages without notifying webmaster@lausd.net nor can any of the artwork be altered in anyway by anyone, District or non-district, without expressed written permission.

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  • Home
    • About Us
    • Teachers & Staff
    • Teacher Websites
    • The Egalitarian
  • Programs
    • After School
    • Curriculum and Enrichment
    • Gifted/High Ability Magnet
    • Highly Gifted Magnet
    • Technology
    • Summer School
    • Kids Hope
  • PARENTS
    • Forms & Policies
    • Cafeteria Info
    • SSC and ELAC
    • Parent Center
    • PTA
    • EREEF
  • Calendar
  • Enrollment